This Privacy Policy explains how Yigu Socks (乙谷袜业) collects, uses, stores, and protects your personal and business information when you interact with our website, services, or business operations.
By using our services or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Contact information such as name, email address, phone number, and company name
- Business information including shipping address, billing address, and tax details
- Order and transaction information such as purchase history, product specifications, and payment status
- Communication records when you contact us via email, forms, or messaging platforms
- Technical data such as IP address, browser type, and device information when visiting our website
2. How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling orders
- Managing OEM/ODM production and customer requirements
- Communicating regarding orders, shipping, and support
- Improving our products, services, and customer experience
- Compliance with legal, tax, and regulatory obligations
- Preventing fraud or unauthorized transactions
3. Information Sharing
We do not sell or rent your personal information. We may share information only in the following cases:
- With logistics and shipping partners to deliver orders
- With payment service providers to process transactions
- With manufacturing or quality control departments involved in production
- When required by law, regulation, or government authority
4. Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no online transmission or storage system can be guaranteed 100% secure.
5. Data Retention
We retain personal and business information only as long as necessary to fulfill business, legal, or accounting purposes, unless a longer retention period is required by law.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve user experience, analyze traffic, and optimize website performance. You may disable cookies in your browser settings, but some features may not function properly.
7. International Data Transfer
As a global supplier, your information may be processed or stored in countries outside your location, including China, for order fulfillment and operational purposes.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of certain information
- Object to or restrict certain processing activities
Requests can be submitted by contacting us directly.
9. Third-Party Services
We may use third-party services such as payment gateways, logistics providers, and analytics tools. These third parties have their own privacy policies and are responsible for their own data handling practices.
10. Children’s Privacy
Our services are intended for business and adult users. We do not knowingly collect personal information from individuals under the age of 18.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be posted on our website and take effect immediately upon publication.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact us through our official business communication channels.